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1128 W. Michigan Ave.

Suite 1

Kalamazoo, MI 49006

269-382-6460

 
 
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FAQs

Solid Edge

  • How do I sign up to SE newsgroups?
    • Via HTML
    • Via Outlook Express
      • In Outlook go to Tools > Accounts… 
      • Select News tab
      • Add > News
      • follow the Wizard steps using the following info:
        • News (NNTP) server = bbsnotes.ugs.com
        • Account name: [your web key]
        • Password: [your web key password]
      • When prompted:  “download newsgroups from the news account you added” – YES
      • select the groups of interest (typically all that begin with solid_edge)
      • The setup is now complete.  You should have a branch under Outlook Express called bbsnotes.ugs.com
  • Where do I get support when I have a problem?
    • If you need help pertaining to installation, licensing, or other software related problems contact EDS Technical Support (800-955-0000).  They work closely with the software developers, and can help with extremely technical software / hardware related issues.  You will need to have a current software maintenance contract, and have your Sold To # available.
    • If you need assistance in Solid Edge usage, workflow, advanced functionalities, or any other problem contact your nearest Alamar Systems support representative.

Miscellaneous

  • Where do I get support when I have a problem?
    • Contact your nearest Alamar Systems support representative.


 
             
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